Privacy policy

TELENOT ELECTRONIC GMBH would like to thank you for visiting this website and for your interest in our products and services. We take the protection of your personal data seriously.

With the following data privacy statement, we wish to inform you about the purposes for which and the extent to which we collect and process personal data when you use our website. Personal data is defined as data that refers to a particular individual and includes, for example, the individual’s name, addresses, telephone number and e-mail address, IP address but also user behavior, etc.

Name and contact details of the responsible office pursuant to Art. 4 Par. 7 of the GDPR:

TELENOT ELECTRONIC GMBH
Wiesentalstraße 60
73434 Aalen
Germany
Phone +49 7361 946-0
E-mail: info@telenot.com

Contact details of the data protection officer at the responsible office:

TELENOT ELECTRONIC GMBH
PERSONAL: Mr. Torsten Schmid
Wiesentalstraße 60
73434 Aalen
Germany
E-mail: datenschutz@telenot.de
 

Data security information

This website uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content such as orders or inquiries that you send to us in our capacity as responsible website operator. You can recognize an encrypted connection in your browser’s address line when it changes from “http://” to “https://” and the lock icon is displayed in your browser’s address bar. If SSL or TLS encryption is activated, third parties are categorically unable to read the data that you transmit to us.

In addition to this, we employ suitable technical and organizational security measures to protect your data against accidental or deliberate manipulation, partial or total loss, destruction or unauthorized third-party access. We continuously improve our security measures in line with the latest technological developments.

Please note that data transmitted on the Internet (e.g., during e-mail communication) is not always secure. It is not possible to guarantee complete protection of data against access by third parties.

Storage duration

Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for which it was collected no longer applies. If you assert a justified request for deletion or revoke your consent to data processing, your data will be deleted, unless we have other legally permissible reasons for storing your personal data (e.g. tax or commercial law retention periods); in the latter case, the deletion will take place after these reasons cease to apply.

Note on the transfer of data to the USA

Our website incorporates, among other things, tools provided by companies headquartered in the USA. If these tools are active, your personal data may be transferred to servers located in the US operated by the relevant companies. We wish to point out that the USA is not a third country which ensures an adequate level of protection in accordance with EU data protection legislation. US companies are obliged to disclose personal data to security authorities and you, as the data subject, have no legal rights to prevent this. Therefore, we cannot rule out the possibility that your data stored on servers located in the US may be processed, analyzed and permanently saved by US authorities (e.g., intelligence services) for monitoring purposes. We have no control over these processing activities.

With whom is personal data shared?

Within TELENOT ELECTRONIC GMBH, your data is shared with those divisions that require it for the performance of our contractual and legal obligations. TELENOT ELECTRONIC GMBH is authorized to transfer personal data of the user to affiliated companies of the TELENOT group of companies insofar as this is necessary for processing a legal transaction or if the data subject has consented to the transfer of data.

Processors (see Art. 4 Clause 8 of the GDPR) employed by us may also receive data for the purposes mentioned above. Specifically, these are companies that fall into the categories of IT services, IT security and marketing service providers. All service providers have been carefully selected by us and are subject to regular checks. All processors used are contractually obligated according to Art. 28 of the GDPR and are required to adhere to our instructions. Furthermore, we may be obligated to transmit your personal data to other recipients (public offices) such as authorities in order to comply with statutory reporting obligations. Data is only transferred to other third parties if you have given your consent to do so.

 

Purposes of and legal grounds for the processing of personal data

Hosting and server log files

This website is hosted by an external service provider (host). We are using the following host:
NetPlans GmbH
Eisenstockstraße 12
76275 Ettlingen
Germany

The personal data collected on this website is stored on the servers operated by the host. This data may consist primarily of contact requests, meta- and communication data, contract data, contact data, names and other data generated or collected by a website.

Furthermore, data is automatically recorded by the host in what are called server log files. The data (primarily IP addresses, website visits, pages visited) is recorded to ensure the error-free technical presentation and troubleshooting and, where applicable, for tracking and investigating attempted attacks.

The host is used for the purposes of performing the contract with our potential and existing customers (Art. 6 Par. 1 (b) of the GDPR) and in the interest of ensuring the secure, quick and efficient delivery of our online presence by a professional provider (Art. 6 Par. 1 (f) of the GDPR). Our host will only process your data to the extent required in order to fulfill its service obligations and will follow our instructions regarding this data.

Recorded data may also be used in individual cases for identifying and rectifying faults as well as for investigating and tracking attempted attacks. Collection and processing are performed in this context on the basis of Art. 6 Par. 1 (f) of the GDPR. We as responsible website operators have a legitimate interest in ensuring the technically flawless presentation and secure operation of our offering. Log data for the web server that is generated by the system is stored for a period of 14 days. After that, it is deleted automatically.

To guarantee processing in compliance with data protection requirements, we have concluded a contract for commissioned processing with our host in accordance with Art. 28 of the GDPR.

In addition to the data that you actively transfer to us (e.g., by making entries in web forms), we or our host save information that is automatically transmitted by your browser in the server log files mentioned above. This involves the following information:

  • The IP address of the requesting computer
  • The date and time that the page was visited
  • The content of the request (specific web page)
  • The access status / HTTP status code
  • The volume of data transmitted in each case
  • The website from which the request originated (referring web page)
  • The web browser used including the version number and language setting
  • The operating system used

Geo-location (GeoIP)

We use geo-location to assign your IP address to your geographical location. The precise location of the user is not determined in this case. This technology enables us to detect the country from which users access our landing page at www.telenot.com. Based on the country detected, users are automatically forwarded to the country-specific website version of relevance to them. Users can still access the country-specific pages (telenot.de / telenot.at / telenot.ch) directly without GeoIP. It is also possible to switch between the different country versions at any time using the country selection in the website header. Neither personal data nor cookies are stored or subject to further processing.

Geo-location is used for the purpose of improving user-friendliness and constitutes a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. Localization with regard to the respective country enables us in particular to tailor our response to specific interests and to optimize our offering. It also facilitates the technical implementation of our website.

Making contact using the contact form

If you send us a message using one of our contact forms, the data you disclose is stored by us and used to process your message and to make contact with you. We will not pass your data to third parties without your explicit consent.

This data is processed on the basis of Art. 6 Par. 1 (b) of the GDPR, insofar as your inquiry relates to the performance of a contract or is required for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing inquiries addressed to us (Art. 6 Par. 1 (f) of the GDPR) or based on your consent (Art. 6 Par. 1 (a) of the GDPR) insofar as it was requested.

The data transmitted by you to us using the contact form is retained by us until you request that we delete it, until you withdraw your consent to its storage or until the purpose of its storage no longer applies (e.g., when processing of your inquiry is complete). This does not affect mandatory legal provisions – especially retention periods.

Making contact by e-mail, telephone or fax

If you contact us by e-mail, telephone or fax, we will store and process your inquiry including all resulting personal data (name, inquiry) to enable us to process your inquiry. We will not pass on this data without your consent.

This data is processed on the basis of Art. 6 Par. 1 (b) of the GDPR, insofar as your inquiry relates to the performance of a contract or is required for carrying out pre-contractual measures. In all other cases, processing is based on our legitimate interest in effectively processing inquiries addressed to us (Art. 6 Par. 1 (f) of the GDPR) or based on your consent (Art. 6 Par. 1 (a) of the GDPR) insofar as it was requested.

We retain the data that you transmit to us until you request that we delete it, withdraw your consent to its storage or if the purpose of its storage no longer applies (e.g., when the processing of your inquiry is complete). This does not affect mandatory legal provisions – especially retention periods.

Registering on this website

You can register on this website to avail of additional functions on the site. We use the data you enter for this purpose exclusively to enable the use of the respective offering or service for which you have registered. The required fields requested during the registration process must be completed in full. Otherwise, we will reject the registration.

In the event of important changes, for instance, regarding the scope of the offering or if changes are required for technical reasons, we will inform you of this using the e-mail address you provided during registration.

The data entered during the registration process is processed for the purpose of conducting the usage relationship justified by the registration and, where applicable, for initiating further contracts (Art. 6 Par. 1 (b) of the GDPR).

The data collected during the registration process is stored by us for as long as you are registered on this website and is then deleted. Legally prescribed retention periods are not affected by this.

Newsletter incl. reach measurement

If you switch to another country version of the TELENOT website, the following also applies.

If you subscribe to a newsletter on our website, we need you to provide an e-mail address as well as information to enable us to verify that you are the owner of the specified e-mail address and that you consent to receiving the newsletter. This takes place using what is called a double opt-in method: after completing the registration, you receive an e-mail in which you are asked to confirm your registration. Additional data is not collected or is only collected on a voluntary basis. We use this data exclusively for the purpose of sending the requested information.

To optimize our offering and to tailor our newsletter to your interests, we employ analytical methods within our newsletter that inform us whether a newsletter was opened and whether or which links within the newsletter were clicked on.

If you do not consent to this analysis of user behavior, you must cancel your subscription to the newsletter. We include a link that you can use for this purpose in every newsletter message. You can also unsubscribe from the newsletter directly on the website at https://www.telenot.com/de/fachbetriebe/newsletter/newsletter-anmeldung/ or https://www.telenot.com/de/architekten-planer/newsletter/newsletter-anmeldung/.

The data entered in the newsletter registration form is processed exclusively based on your consent (Art. 6 Par. 1 (a) of the GDPR). You are entitled to withdraw your consent to the storage of data, the e-mail address and its use to send the newsletter at any time, for instance, using the “unsubscribe” link in the newsletter. The withdrawal does not affect the lawfulness of the data processing operations previously carried out.

Our newsletter is distributed by the service provider mission-one GmbH, Messerschmittstr. 7, 89231 Neu-Ulm, Germany, which has been appointed by us to provide this service. Your data that you enter in the registration form is entered into our newsletter distributor once you give your consent. Your data is then transmitted to the service provider mission-one GmbH and stored. We will use your data solely for the above-mentioned purpose in accordance with data protection regulations. mission-one GmbH will not pass your personal data to third parties.

To guarantee processing in compliance with data protection requirements, we have concluded a contract for commissioned processing with mission-one GmbH in accordance with Art. 28 of the GDPR.

The data that you provide to us in order to receive the newsletter is stored by us or by the newsletter service provider until you unsubscribe from the newsletter. After you unsubscribe from the newsletter, this data is deleted from the newsletter distribution list. This does not affect data that was stored by us for other purposes.

After you remove yourself from the newsletter distribution list, your e-mail address may be stored by us or by the newsletter service provider in a blacklist to prevent future mail deliveries. The data from the blacklist is only used for this purpose and is not merged with other data. This serves both your interest as well as our interest in complying with statutory requirements governing the sending of newsletters (legitimate interest in accordance with Art. 6 Par. 1 (f) of the GDPR). There is no time limit on the storage in the blacklist. You may object to the storage provided that your interests outweigh our legitimate interest.

Conclusion of contract for services and digital content as well as purchase transactions in online shops and goods shipments

If you purchase goods or services from our online shop, we process your personal data for the purposes of contract performance and delivery. In these cases, your personal data may be transferred to the companies tasked with delivery or to the respective credit institute tasked with payment processing.

The legal basis for collecting and processing your personal data is established by Art. 6 Par. 1 (b), (c) of the GDPR (fulfilling contracts or pre-contractual measures at the request of the data subject as well as fulfilling legal obligations of the controller, for example, complying with statutory retention obligations).

Registering for events

You can sign in on our website for different events organized by the TELENOT group of companies. To do this, you must provide personal data. This data is processed exclusively for the registration and performance of the relevant event.

The legal basis for the collection and processing of your data is established by Art. 6 Par. 1 (b) of the GDPR (contract performance or pre-contractual measures at the request of the data subject).

Application procedure

If you switch to another country version of the TELENOT website, the following also applies.

On our career pages, you can apply for speculative positions or for specific job offers. Your data that is transmitted to us in this context is only processed in connection with the relevant job vacancy, or if you consent to its use in connection with additional job offers. If you have consented to processing to ensure that you are considered for additional job offers, you may withdraw this consent at any time.

Note on sensitive data: We expressly draw your attention to the fact that applications, specifically, resumes, certificates and other data that you transmit to us may contain particularly sensitive information about mental and physical health, racial or ethnic origin, political views, religious or philosophical beliefs, memberships of trade unions or political parties or about sexual orientation.

Please note that applications that you send to us by e-mail are transmitted in unencrypted form.

The legal basis for the collection and processing of your personal data is established by Art. 6 Par. 1 (b) of the GDPR, §26 of the German Federal Data Protection Act (BDSG) (performance of contracts or pre-contractual measures at the request of the data subject or justification of employment relationships), and, where applicable, Art. 6 Par. 1 (a) of the GDPR, if you have given your consent to be considered for additional job offers (inclusion in the applicant pool). The giving of consent is voluntary and has no bearing on the current application procedure. You may withdraw your consent at any time. In this case, the data will be irrevocably deleted from the applicant pool in the absence of any statutory retention reasons.

If an employment relationship materializes, the data submitted by you based on § 26 of the German Federal Data Protection Act (BDSG) and Art. 6 Par. 1 (b) of the GDPR for the purpose of performing the employment relationship as well as Art. 6 Par. 1 (c) of the GDPR (fulfilling legal obligations), e.g., in connection with statutory reporting obligations, will be stored and processed in our data processing systems.

If we are unable to make you a job offer, if you reject a job offer or if you withdraw your application, we reserve the right to retain the data transmitted by you based on our legitimate interests (Art. 6 Par. 1 (f) of the GDPR) for up to 6 months after the end of the application procedure (rejection or withdrawal of the application). The data will then be deleted, and the physical application documents destroyed. The retention is used in particular for verification purposes in the event of a legal dispute. If it becomes clear that the data will be required after the expiry of the 6-month period (e.g., due to the threat of or pending legal disputes), deletion only takes place if the purpose for the continued retention ceases to apply.

Data will be irrevocably deleted from the applicant pool no later than 12 months after you give your consent.
 

Information about cookies

Our web pages use “cookies”. Cookies are small text files and do not harm your terminal. They are stored on your terminal either temporarily for the duration of a session (session cookies) or permanently (persistent cookies). Session cookies are automatically deleted at the end of your visit. Persistent cookies remain on your terminal until you delete them yourself or your web browser deletes them automatically.

In some cases, cookies from third-party companies (referred to as third-party cookies) may be stored on your terminal if you visit our website.

Cookies perform various functions. Many cookies are technically necessary because specific website functions would not work without them (e.g., the shopping basket function or the display of videos). Other cookies are used to analyze user behavior or to display ads.

Cookies that are necessary to allow electronic communications (necessary cookies) or to provide certain functions you wish to use (functional cookies, e.g., for the shopping cart function) are stored pursuant to Art. 6 Par. 1 (f) of the GDPR unless otherwise specified by law. In our capacity as the responsible website operator, we have a legitimate interest in the storage of cookies to ensure an optimized service delivery that is free of technical errors. If you were asked for your consent to the storage of cookies, e.g., for the use of analytics services, the relevant cookies are stored exclusively based on this consent (Art. 6 Par. 1 (a) of the GDPR); this consent may be withdrawn at any time.

You can configure your browser to inform you when cookies are set, to only allow cookies on a case-by-case basis, and to block acceptance of cookies in specific cases or in general. You can also activate automatic cookie deletion whenever the browser is closed. By deactivating cookies, however, you may restrict the functionality of this website.

If cookies from third-party companies or for analysis purposes are used, we will inform you of this separately as part of this data privacy statement and, where applicable, request your consent.

Access to the consent granted by you

As part of our consent management system or “consent banner”, we offer you the option to decide for yourself which cookies can be set in the context of our offering. You have the option of changing the decision you make there at any time and of subsequently granting or withdrawing your consent. To do this, you can use the link “Cookie settings” in the footer on every page to query the possible settings.

Cookie consent management

This website uses cookie consent technology by Usercentrics to obtain your consent to the setting of specific cookies on your terminal or to the use of specific technologies and to document this consent in compliance with data protection requirements. The provider of this technology is Usercentrics GmbH, Sendlinger Straße 7, 80331 Munich, Germany, website: https://usercentrics.com (hereinafter referred to as “Usercentrics”).

We employ Usercentrics to obtain the legally prescribed consent to the use of specific technologies. The legal basis for this is Art. 6 Par. 1 (c) of the GDPR. To guarantee processing in compliance with data protection requirements, we have concluded a contract for commissioned processing with Usercentrics GmbH in accordance with Art. 28 of the GDPR.

If you visit our website, the following personal data is transmitted to Usercentrics:

  • Your consent or the withdrawal of your consent
  • Your IP address
  • Information about your browser
  • Information about your device
  • The date and time of your website visit

Usercentrics also saves a cookie in your browser in order to assign the consent granted or withdrawn to you. The data recorded in this way is stored until you request us to delete it, until you delete the Usercentrics cookie yourself, or until the purpose of data storage no longer applies. Mandatory legal retention obligations are not affected.
 

Plug-ins and Tools

YouTube with enhanced privacy

This website incorporates YouTube videos. The responsible operator of the provider’s web pages is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), within the European Economic Area (EEA) and Switzerland provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

We use YouTube in enhanced privacy mode. According to YouTube, this mode means that YouTube does not save any information about the visitors to this website before they view the video. Conversely, enhanced privacy mode does not necessarily exclude the disclosure of data to YouTube partners. For instance, YouTube establishes a connection to the Google DoubleClick network – irrespective of whether you view a video.

As soon as you start a YouTube video on our website, a connection to the YouTube servers is established. This informs the YouTube server which of our pages you visited. If you are logged into your YouTube account, you are allowing YouTube to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, YouTube can save different cookies on your terminal or use equivalent recognition technologies (e.g., device fingerprinting) after a video starts. This enables YouTube to gather information about visitors to this website. This information is used for, among other things, recording video statistics, ensuring a more user-friendly experience and combating fraud attempts.

Additional data processing operations over which we have no control may be triggered after a YouTube video starts.

YouTube is used to help ensure an attractive presentation of our website. This is a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. If corresponding consent was requested, YouTube is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

You can find additional information about privacy at YouTube in its data privacy statement at: https://policies.google.com/privacy?hl=en.

Google Maps

If you switch to another country version of the TELENOT website, the following also applies.

This website uses the mapping service Google Maps. The provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), within the European Economic Area (EEA) and Switzerland provided by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

Google Maps is used to display interactive navigation maps on our website. The associated search function means it is easy to find Authorized TELENOT Partners in your area.  To enable the use of Google Maps functions, it is necessary to save your IP address. This information is generally transmitted to and stored on a Google server located in the USA. As the provider of this website, we have no influence on the transmission of this data.

Google Maps is used to help ensure an attractive presentation of our website. This is a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

You can find additional information about privacy at Google in its data privacy statement at: https://policies.google.com/privacy?hl=en.

Live-chat function using the chat plug-in Userlike

If you switch to another country version of the TELENOT website, the following also applies.

On our website, we use the live-chat service provided by Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany (“Userlike”). You can use the live-chat function like a contact form to chat with our employees almost in real time.

When the chat starts, the personal data mentioned below arises:

  • Date, time, duration and status of the chat
  • IP address
  • The operating system and terminal used
  • URL of the previously visited website
  • Where applicable, the name and e-mail address (only if contact details are left)
  • Message content
  • Where applicable, a chat rating at the end of the chat

Depending on the course of the conversation with our employees, it may involve additional personal data which you enter in the chat during your conversation with us. The nature of this data depends strongly on your inquiry or the problem that you are describing to us. In addition, we save the live-chat sequence. This is done to spare you the trouble of providing lengthy explanations about the history of your inquiry under certain circumstances, or to enable you to resume a previous conversation (chat) with us. For this purpose, cookies are stored on the terminal you use that enable us to identify you again. If you do not wish us to save the chat sequence, you can communicate this to us during the chat or by e-mail, telephone or mail using the contact details above. We will then delete stored live-chats immediately. Otherwise, the periodic deletion of saved chat sequences will take place automatically after 30 days. Mandatory legal provisions – especially retention periods – are not affected. You can find additional information about data processing by Userlike at https://userlike-en.helpscoutdocs.com/article/308-userlike-personal-data-list.

When you visit our website, the chat widget is loaded in the form of a JavaScript file by AWS CloudFront CDN (Content Delivery Network). The chat widget represents in practical terms the source code that is executed on your computer and enables the chat. AWS CloudFront is provided by Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, L-1855 Luxembourg. When the AWS Content Delivery Network is used to execute the technical components (such as DNS, images on the website, JavaScript Code, Stylesheet files), only the following personal data is processed by AWS and deleted after 24 hours:

  • IP address
  • The operating system and browser used
  • The time stamp, encryption algorithm, encryption protocol

The live-chat plug-in is used to enable the user to make contact with our employees quickly and efficiently and constitutes a legitimate interest in accordance with Art. 6 Par. 1 (f) of the GDPR.

In this context, our contracted service provider, Userlike, acts as our processor, is bound to follow our instructions, and is contractually obligated in compliance with Art. 28 of the GDPR.

Amazon Web Services and the AWS CloudFront are used in the interest of enhancing the website’s failsafe performance, ensuring greater protection against data loss, and to improve the loading speed of this website. This is also a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR.

If corresponding consent was requested, processing takes place exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.
 

Analysis tools and advertising

■ Google Analytics

This website uses functions of the web analysis service Google Analytics. Google Analytics is a web analysis service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

Google Analytics allows the responsible website operator to analyze the behavior of website visitors. In this case, the responsible website operator receives different types of usage data such as page impressions, duration of visits, the operating system used and the origin of the user. Under certain circumstances, Google may combine this data to create a profile, which is then assigned to the relevant user and his/her terminal.

Google Analytics uses technologies that make it possible to recognize the user for the purpose of analyzing the user's behavior (e.g., cookies or device fingerprinting). The information collected by Google about the use of this website is generally transmitted to and stored on a server operated by Google in the USA.

We have activated the IP anonymization function on this website. This will cause your IP address to be truncated by Google within member states of the European Union or in other states party to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to and truncated by Google servers in the United States. On behalf of the responsible operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with further services relating to website and Internet use. The IP address transmitted by your browser in the context of Google Analytics will not be associated with other data held by Google.

We have executed a contract data processing agreement with Google and are implementing the stringent provisions of the German data protection agencies to the fullest when using Google Analytics.

If you have given your consent, this analysis tool is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR. You may withdraw any such consent issued at any time and with effect for the future.

To prevent Google from collecting and processing your data, you can download and install the browser plug-in available at  the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can find more information about how Google Analytics handles user data at https://support.google.com/analytics/answer/6004245?hl=en.

You can find more information about privacy in the Google data privacy statement: https://policies.google.com/?hl=en

You also have the option of withdrawing your previously issued consent using the “Cookie settings” link in the footer on our website.

Data stored at Google at user and event level, which is linked to cookies, user names (e.g., user ID or ad IDs such as DoubleClick cookies, Android ad ID), is anonymized or deleted after 14 months. For details, see the following link: https://support.google.com/analytics/answer/7667196?hl=en

■ Remarketing with Google Analytics

This website uses the advertising functions of Google Analytics Remarketing. This is a service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The following advertising functions are activated for this website:

  • Data collection for remarketing in the Google Network
  • Data collection for linking with Google Ads
  • Data collection for advertising reports (campaigns and impressions in the Google Display Network)

Google Analytics Remarketing analyzes your user behavior on our website (e.g., when you click on specific products) for the purpose of allocating you to specific advertising audiences and then delivers suitable ad messages to you when you visit other online offerings within the Google Network (remarketing or retargeting).

If corresponding consent was requested, Google Analytics Remarketing is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

You can easily activate or deactivate personalized ads from Google with the help of Ad Settings. These settings are saved in your Google account (if you are signed in) or in the browser (if you are not signed in).

You can find more detailed information and the privacy policies in the Google data privacy statement at: https://policies.google.com/technologies/ads?hl=en

■ Google Ads and Google conversion tracking

To advertise our products and services, we display Google Ads advertisements in which we also use Google Conversion Tracking, a service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

These ads are displayed according to search queries sent to websites of the Google Network. We have the ability to combine our ads with specific search terms (keyword targeting).

Furthermore, targeted ads derived from user data held by Google (e.g., location data and interests) can be displayed based on previous visits by a user to our website (target-group targeting).

When you click on an ad, Google stores a cookie on the user's computer. You can also find more detailed information about the cookie technology used in the information provided by Google about website statistics and in the Google Privacy Policy.

Here, you can find information about how Google uses data in its advertising products.

With the help of this technology, we as the customer and Google are informed that a user clicked on an ad and was forwarded to our website. The information retrieved in this way is used exclusively for statistical evaluations for advertising optimization purposes. We do not receive any information that can be used to identify visitors personally. The statistics provided to us by Google reveal the total number of users who clicked on one of our ads and, if relevant, whether they were forwarded to a page on our web presentation that contains a conversion tag. These statistics allow us to see which search terms led to particularly frequent clicks on our ad and which ads result in users making contact with us using the contact form.

You also have the option in Ad Settings to select the types of Google Ads you wish to receive or to deactivate interest-based ads on Google. Alternatively, you can deactivate the use of cookies by third parties by consulting the deactivation help provided by the Network Advertising Initiative (NAI).

More detailed information about ads can be found at: https://policies.google.com/technologies/ads?hl=en

If corresponding consent was requested (e.g., consent to the storage of cookies), Google Ads and Google Conversion Tracking are used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

■ Google Ads Dynamic Remarketing

We also use the dynamic remarketing function within Google Ads, a service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

The technology enables us to display targeted ads that are automatically generated based on your visit to our website on other websites within the Google Network. The ads are oriented towards the products and services that you clicked during your most recent visit to our website.

To create interest-based ads, Google uses cookies that are stored in your browser when you visit our website. Google normally saves information such as your web request, the IP address, the browser type, the browser language, the date and time of your request. This information is used exclusively to associate the web browser with a specific computer. It cannot be used to identify a person.

If corresponding consent was requested, Google Ads Dynamic Remarketing is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

If you do not wish to receive usage-based ads from Google, you can disable the display of ads with the help of the Google Ad Settings.

Alternatively, you can deactivate the use of cookies by third parties by consulting the deactivation help provided by the Network Advertising Initiative (NAI).

You can find further information about how Google uses cookies at: https://policies.google.com/technologies/ads?hl=en and in the Google Privacy Policy.

■ Google DoubleClick

This website uses functions of Google DoubleClick. This is a service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

DoubleClick is used to display interest-based ads in the entire Google Network. With the help of DoubleClick, the ads can be customized to the interests of the respective viewer. This means that our ads are displayed, for example, in Google search results or in ad banners associated with DoubleClick.

In order to display ads that reflect the interests of users, DoubleClick must recognize the respective viewer and be able to assign the websites visited, clicks and other information to that particular user's behavior. For this purpose, DoubleClick uses cookies or comparable recognition technologies (e.g., device fingerprinting). The information recorded is combined to create a pseudonymous user profile in order to display ads that reflect the interests of the user in question.

If corresponding consent was requested, Google DoubleClick is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

For further information about the different ways to object to the ads displayed by Google, refer to the following links:
https://policies.google.com/technologies/ads?hl=en and https://adssettings.google.com/anonymous?hl=en

For more information please review Google’s data protection policy at: https://policies.google.com/privacy?hl=en

■ Google Tag Manager

This website uses the Google Tag Manager. This is a service of Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA (“Google”), which is provided within the European Economic Area (EEA) and Switzerland by Google Ireland Limited (Gordon House, Barrow Street, Dublin 4, Ireland).

Google Tag Manager is a solution that allows us to manage website tags from an interface. The Google Tag Manager itself (which implements the tags) is a Cookie-free domain and does not record any personal data. The tool ensures the activation of other tags, which in turn may sometimes record data. Google Tag Manager does not use this data. If a deactivation was performed at domain or cookie level, it is retained for all tracking tags that are implemented with Google Tag Manager.

■ intelliAd

This website uses the web analysis service with Bid Management of diva-e Products GmbH, St.-Martin-Straße 78, 81541 Munich, Germany. To enable needs-oriented design and to optimize this website, anonymized user data is processed and stored in aggregated form. This data is also used to create usage profiles. When intelliAd tracking is used, cookies are saved locally.

If corresponding consent was requested, intelliAd tracking is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

You have the right to object to the processing of your usage data. To do this, use the intelliAd opt-out function.

■ Facebook Pixel

For conversion tracking and remarketing purposes, this website uses the Facebook Pixel of the Facebook social network, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA, or if you are resident in the EU, by Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). According to Facebook, however, the data recorded is also transmitted to the USA and to other third countries.

Facebook Pixel is used to track the behavior of website visitors when they are forwarded to the provider's website after clicking on a Facebook ad. As a result, the effectiveness of Facebook ads can be evaluated for statistical and market research purposes and future advertising measures can be optimized.

As the responsible operator of this website, the data recorded is anonymous for us and we are unable to deduce the identity of the user. However, Facebook stores and processes the data so that a connection to the corresponding user profile is possible and Facebook can use the data for its own advertising purposes, in accordance with the Facebook Data Usage Policy. This allows Facebook to display ads on Facebook pages and outside of Facebook. We, as the responsible website operator, have no influence on this use of the data.

This website also uses the Custom Audiences remarketing function. This function is used to present visitors to this website who are also Facebook users with selective interest-based ads (Facebook ads) on the social network.

If corresponding consent was requested, Facebook Pixel is used exclusively on the basis of Art. 6 Par. 1 (a) of the GDPR; you may withdraw your consent at any time.

In the Facebook privacy notices, you will find further instructions on how to protect your privacy: https://www.facebook.com/about/privacy/.

You can also deactivate the Custom Audiences remarketing function in the ad settings area at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen. You must be registered with Facebook to do this.

If you do not have a Facebook account, you can deactivate usage-based advertising from Facebook through the Digital Advertising Alliance (DAA) in the US, the Digital Advertising Alliance of Canada (DAAC) in Canada or the European Interactive Digital Advertising Alliance (EDAA) in Europe.
 

Your rights

The right to request information, correction, and deletion

As part of the applicable statutory provisions, you have the right at any time according to Art. 15 of the GDPR to receive information free of charge about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to the correction according to Art. 16 of the GDPR or deletion of this data in compliance with Art. 17 of the GDPR. The right of access and the right to erasure are subject to the restrictions according to §§ 34 and 35 of the German Federal Data Protection Act (BDSG). To exercise your rights, you can contact the data controller or the data protection officer using the contact details provided above.

The right to restrict the processing of your data

You have the right to request the restriction of processing of your personal data. To exercise your rights, you can contact the data controller or the data protection officer using the contact details provided above. The right to restrict processing applies in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to investigate this. For the duration of this investigation, you have the right to request the restriction of processing of your personal data.
  • If your personal data was/is unlawfully processed, you can request the restriction of data processing instead of the deletion of the data.
  • If we no longer require your personal data but you require it in order to exercise, defend or assert legal claims, you have the right to request the restriction of processing of your personal data instead of its deletion.
  • If you have lodged an objection according to Art. 21 Par. 1 of the GDPR, consideration must be given to your interests and our interests. For as long as it cannot be determined whose interests take priority, you have the right to request the restriction of processing of your personal data.

If you have restricted the processing of your personal data, this data – with the exception of its storage – may only be processed with your consent or for the purpose of asserting, exercising or defending of legal claims or protecting the rights of a natural or legal person or on grounds of important public interest of the European Union or a member state.

The right to data portability

According to Art. 20 of the GDPR, you have the right to request that we hand over data that we process automatically based on your consent or for the performance of a contract to yourself or to a third party in a commonly used machine-readable format. If you request the direct transmission of data to another controller, this will only take place insofar as it is technically feasible.

The right to object to data collection in special cases and to direct marketing

If data is processed on the basis of Art. 6 Par. 1 (e) or (f) of the GDPR, you have the right, for reasons that arise from your particular situation, to lodge an objection at any time to the processing of your personal data; this also applies for profiling based on these provisions. For information about the relevant legal basis on which any such processing based, refer to this data privacy statement. If you submit an objection, we will no longer process your personal data in question unless we can demonstrate compelling legitimate grounds for such processing, which override your interests, rights and freedoms or if processing serves the assertion, exercise or defense of legal claims (objection according to Art. 21 Par. 1 of the GDPR).

If your personal data is processed for direct marketing purposes, you have the right to lodge an objection at any time to the processing of personal data that concerns you for the purpose of such marketing; this also applies to profiling insofar as it is connected with this type of direct marketing. If you lodge an objection, your personal data will no longer be used for direct marketing purposes (objection according to Art. 21 Par. 2 of the GDPR).

Withdrawing your consent to data processing

Many data processing operations can only be carried out with your explicit consent. You may withdraw consent previously issued by you at any time. Any such withdrawal does not affect the lawfulness of data processing carried out up to the time of the withdrawal.

Right to lodge a complaint with the responsible supervisory authority

In case of infringements of the GDPR, the data subject has the right to lodge a complaint with a supervisory authority, in particular in the member state of his or her habitual residence, place of work or place of the alleged infringement. The right to lodge a complaint shall apply irrespective of any other administrative or judicial legal remedy.

The responsible supervisory authority for issues relating to privacy regulations is the commissioner for data protection of the German federal state in which our company has its registered office. For a list of commissioners for data protection as well as their contact details, refer to the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.

You can find the supervisory authorities in the European Union at
https://ec.europa.eu/justice/data-protection/article-29/structure/data-protection-authorities/index_en.htm

Obligation to provide your personal data

In order to conclude a contract, you must provide us with the necessary personal data for the performance of the contractual relationship or that we are legally required to collect. If you do not provide us with this data, we are unable to perform and process the contractual relationship or provide our services.

You must provide personal data as part of your application in order for the application process to proceed. In other words, if you fail to provide any personal data in an application, we will not carry out the application procedure and will be forced to exclude you from the selection process.

Automatic decision-making

Automatic decision-making in accordance with Art. 22 of the GDPR, which has a legal effect on you, is not carried out.
 

Our social media presentations

We maintain publicly accessible profiles in social networks. You can find the individual social networks that we use further below.

Social networks such as Facebook, etc. can generally carry out extensive analyses of your user behavior if you visit their website or a website with integrated social media content (e.g., “like” buttons or ad banners). Visits to our social media presence trigger numerous processing operations with privacy implications. Specifically, these are as follows:

If you are signed in to your social media account and visit our social media presence, the responsible operator of the social media portal can assign this visit to your user account. Under certain circumstances, however, your personal data can also be recorded if you are not signed in or do not have an account with the respective social media portal. In this case, the data is recorded, for example, by cookies that are stored on your terminal or by the recording of your IP address.

The data recorded in this way enables the responsible operators of the social media portals to create user profiles in which your preferences and interests are stored. This makes it possible to display interest-based ads to you both inside and outside of the respective social media presence. If you have an account with the respective social network, the interest-based ads can be displayed on all devices on which you are or were signed in.

Please also keep in mind we are unable to track all processing operations on the social media portals. Depending on the provider, the responsible operators of the social media portals may therefore carry out additional processing operations. For details about this, refer to the terms of use and the privacy policies of the relevant social media portals.

Legal basis of processing
Our social media presentations aim to guarantee the widest possible presence on the Internet. This is a legitimate interest pursuant to Art. 6 Par. 1 (f) of the GDPR. The analysis processes initiated by the social networks may be based on different legal principles, which the responsible operators of the social networks are required to specify (e.g., consent in accordance with Art. 6 Par. 1 (a) of the GDPR).

The controller and exercising of rights
If you visit one of our social media presentations (e.g., Facebook), we and the responsible operator of the social media platform are jointly responsible for the data processing operations triggered during this visit. As a general rule, you are entitled to assert your rights (information, correction, deletion, restriction of processing, data portability and complaints) against us and against the responsible operator of the respective social media portal (e.g., against Facebook).

Please note that despite sharing responsibility with the responsible operators of the social media portals, we have limited influence on the data processing operations of the social medial portals. Our options are primarily aligned with the corporate policy of the respective provider.

Storage duration
The data recorded directly by us via our social media presence will be deleted by our systems as soon as the purpose of its storage no longer applies, you request us to delete it, you withdraw your consent to its storage or the purpose for which the data is stored no longer applies. Stored cookies remain on your terminal until you delete them. Mandatory legal provisions – especially retention periods – are not affected.

We have no influence on the storage duration of your data that the responsible operators of the social networks store for their own purposes. For details about this, please seek information directly from the responsible operators of the social networks (e.g., in their data privacy statement, see below).

The individual social networks

■ Facebook

We have a Facebook profile. The provider of this service is Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland. In the USA and Canada, the responsible service provider is Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA.

We have concluded an agreement with Facebook regarding joint processing (Controller Addendum). This agreement sets out for which data processing operations we or Facebook can be held responsible if you visit our Facebook page. You can view this agreement at the following link:
https://www.facebook.com/legal/terms/page_controller_addendum.

You can adjust your ad settings yourself in your user account. To do this, click on the following link and sign in:
https://www.facebook.com/settings?tab=ads.

For details, refer to the Facebook data privacy statement:
https://www.facebook.com/about/privacy/.

■ YouTube

We have a YouTube profile. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Outside of the EU, the provider is Google LLC, 1600 Amphitheatre Parkway Mountain View, CA 94043, USA.

For details on how it handles your personal data, refer to the YouTube data privacy statement:
https://policies.google.com/privacy.

 

We reserve the right to update this privacy information as and when required.
Information last updated: August 17, 2020